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Help Desk Specialist

Pelatron, Inc.
Job Details
Must have Top Secret Security Clearance.

In anticipation of award of Government Contract, a dynamic and growing local defense contractor is seeking candidates for a Help Desk Specialist position to support a contract in the Wahiawa Hawaii area supporting the Hawaii Regional Security Operations Center (HRSOC).
Summary Description: Daily management I problem resolution of site computer systems such as workstation management and user account management. Provides phone and in-person support to users in including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
Education and Experience:
Associates Degree (or higher) in Computer Science, Computer Networking or related technical discipline and 2 years work experience or equivalent.
Ability to obtain certification within one year:
• Security+ certification
• And one of the following certifications:
• Microsoft Certified System Technology Specialist (MCTS)
• Microsoft Certified IT Professional (MCITP)
• Microsoft Certified System Administrator (MCSA
Please Note:
• Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• U.S. Citizenship required.
• Must have or attain a Top Secret/SCI CI Polygraph DoD clearance.
• Work is at Government facilities in Hawaii.

Pelatron is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

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